Daily Service Report for Wednesday, September 25, 2019
Rush Hour Promise
92.1% of all Metrorail customers arrived on-time.
98.0% arrived within 5 min of expected time.
1,275 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.
Today's Service Exceptions
6:57 a.m. A Franconia-Springfield-bound Blue Line train at Rosslyn was expressed for schedule adherence/improved train spacing.
7:20 a.m. A New Carrollton-bound Orange Line train at L'Enfant Plaza was delayed 5 minutes due to an operational problem.
9:30 a.m. A Branch Avenue-bound Green Line train at College Park-U of MD was offloaded due to a brake problem. Passengers experienced a 10-minute delay.
9:30 a.m. A Huntington-bound Yellow Line train at College Park-U of MD was delayed 15 minutes due to a brake problem.
11:27 a.m. A Largo Town Center-bound Silver Line train at Foggy Bottom-GWU was offloaded due to a door problem. Passengers experienced a 6-minute delay.
3:29 p.m. A Glenmont-bound Red Line train at Union Station was delayed 4 minutes due to a door problem.
4:57 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.
8:33 p.m. A Vienna-bound Orange Line train at Smithsonian was delayed 5 minutes due to a door problem.