Daily Service Report for Tuesday, September 24, 2019
Rush Hour Promise
89.7% of all Metrorail customers arrived on-time.
96.2% arrived within 5 min of expected time.
8,023 (or 1.1% of customers) received credits for trips taking 10 minutes or more than expected.
Today's Service Exceptions
6:49 a.m. A Shady Grove-bound Red Line train at Takoma was offloaded due to a door problem. Passengers experienced a 6-minute delay.
8:02 a.m. A Franconia-Springfield-bound Blue Line train outside Van Dorn Street was delayed 9 minutes due to striking a deer.
8:52 a.m. A Largo Town Center-bound Blue Line train at Stadium-Armory was offloaded due to police activity. Passengers experienced a 26-minute delay.
9:10 a.m. A Wiehle-Reston East-bound Silver Line train at Eastern Market was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.
9:22 a.m. A Largo Town Center-bound Silver Line train at Ballston-MU was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.
1:44 p.m. A Shady Grove-bound Red Line train at White Flint did not service the station due to an operational problem. Passengers experienced an 8-minute delay.
2:19 p.m. A Huntington-bound Yellow Line train at Ronald Reagan Washington National Airport was delayed 4 minutes due to a medical emergency.
4:44 p.m. A New Carrollton-bound Orange Line train at East Falls Church was offloaded due to a report of smoke. As a result, Orange and Silver line trains were single tracked through East Falls Church station. Customers experienced delays up to 10 minutes.
4:57 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.
6:20 p.m. A Huntington-bound Yellow Line train at Georgia Ave-Petworth was delayed 5 minutes due to a door problem.
9:25 p.m. A Wiehle-Reston East-bound Silver Line train at Potomac Avenue was delayed 27 minutes due to a brake problem.
10:35 p.m. A Glenmont-bound Red Line train at Wheaton was delayed 6 minutes due to a door problem.
11:06 p.m. A Greenbelt-bound Green Line train at L'Enfant Plaza was delayed 13 minutes due to police activity.