Daily Service Report for Monday, September 16, 2019

Rush Hour Promise
92.1% of all Metrorail customers arrived on-time.
98.0% arrived within 5 min of expected time.
1,550 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:40 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 8 minutes due to a brake problem.

6:31 a.m. A Largo Town Center-bound Blue Line train at Ronald Reagan Washington National Airport was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

7:40 a.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 6 minutes due to a brake problem.

7:59 a.m. A Shady Grove-bound Red Line train at Wheaton was delayed 4 minutes due to an equipment problem.

8:56 a.m. A Glenmont-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

10:50 a.m. A Glenmont-bound Red Line train at Gallery Pl-Chinatown was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

3:28 p.m. A Wiehle-Reston East-bound Silver Line train at Federal Triangle was offloaded due to a door problem. Passengers experienced an 8-minute delay.

3:28 p.m. A Greenbelt-bound Green Line train at Gallery Pl-Chinatown was delayed 4 minutes due to police activity.

3:47 p.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

4:47 p.m. A Glenmont-bound Red Line train at Rhode Island Avenue was delayed 5 minutes due to an operational problem.

5:35 p.m. A Largo Town Center-bound Silver Line train at Ballston-MU was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

5:42 p.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

5:44 p.m. A Glenmont-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

6:49 p.m. A Shady Grove-bound Red Line train at Woodley Park was delayed 15 minutes due to police activity.

7:39 p.m. A Huntington-bound Yellow Line train at Eisenhower Avenue was delayed 28 minutes due to an operational problem.