Daily Service Report for Friday, September 13, 2019

Rush Hour Promise
91.5% of all Metrorail customers arrived on-time.
98.0% arrived within 5 min of expected time.
1,308 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

7:03 a.m. A Shady Grove-bound Red Line train at Wheaton was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

7:10 a.m. A Largo Town Center-bound Blue Line train at Eastern Market was offloaded due to a door problem. Passengers experienced a 7-minute delay.

7:15 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:32 a.m. A Largo Town Center-bound Silver Line train at Addison Road was expressed for schedule adherence/improved train spacing.

8:07 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:48 a.m. A Glenmont-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

10:37 a.m. A Shady Grove-bound Red Line train at Dupont Circle did not service the station due to an operational problem. Passengers experienced a 10-minute delay.

2:18 p.m. A Shady Grove-bound Red Line train at Glenmont was delayed 4 minutes due to a medical emergency.

4:12 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

5:46 p.m. A Glenmont-bound Red Line train at Fort Totten was delayed 7 minutes due to a door problem.

6:02 p.m. A Glenmont-bound Red Line train at Takoma was expressed for schedule adherence/improved train spacing.

6:19 p.m. A Branch Avenue-bound Green Line train at Congress Heights was delayed 6 minutes due to a medical emergency.

11:21 p.m. A Huntington-bound Yellow Line train at Braddock Road was delayed 8 minutes due to police activity.