Daily Service Report for Thursday, September 12, 2019

Rush Hour Promise
90.6% of all Metrorail customers arrived on-time.
97.7% arrived within 5 min of expected time.
1,357 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:49 a.m. A Branch Avenue-bound Green Line train at Greenbelt was delayed 4 minutes due to a door problem.

6:01 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:07 a.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

6:32 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 4 minutes due to an operational problem.

8:28 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 6 minutes due to a signal problem.

9:30 a.m. A Wiehle-Reston East-bound Silver Line train at Greensboro was expressed for schedule adherence/improved train spacing.

11:11 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 11 minutes due to a signal problem.

2:15 p.m. A New Carrollton-bound Orange Line train at East Falls Church was offloaded due to a report of smoke. Passengers experienced a 33-minute delay.

2:46 p.m. A Franconia-Springfield-bound Blue Line train at L'Enfant Plaza was offloaded due to an equipment problem. Passengers experienced a 12-minute delay.

3:31 p.m. A Glenmont-bound Red Line train at Gallery Pl-Chinatown was offloaded due to a brake problem. Passengers experienced a 4-minute delay.

4:00 p.m. A Largo Town Center-bound Silver Line train at Morgan Boulevard was delayed 4 minutes due to a door problem.

7:38 p.m. A Greenbelt-bound Yellow Line train at Georgia Ave-Petworth was delayed 4 minutes due to a medical emergency.

9:20 p.m. A Huntington-bound Yellow Line train at College Park-U of MD was delayed 20 minutes due to debris on the track.