Daily Service Report for Tuesday, July 23, 2019

Rush Hour Promise
90.9% of all Metrorail customers arrived on-time.
97.7% arrived within 5 min of expected time.
1,637 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:55 a.m. A Greenbelt-bound Green Line train at College Park-U of MD was expressed for schedule adherence/improved train spacing.

7:51 a.m. A Greenbelt-bound Green Line train at Mt Vernon Square was offloaded due to a brake problem. Passengers experienced a 9-minute delay.

8:33 a.m. A Branch Avenue-bound Green Line train at Shaw-Howard University was expressed for schedule adherence/improved train spacing.

10:19 a.m. A Greenbelt-bound Green Line train at Anacostia was offloaded due to police activity. Passengers experienced an 18-minute delay.

5:04 p.m. A Wiehle-Reston East-bound Silver Line train at Greensboro was delayed 6 minutes due to a door problem.

5:12 p.m. A Vienna-bound Orange Line train at Deanwood was delayed 5 minutes due to police activity.

5:13 p.m. A Branch Avenue-bound Green Line train at West Hyattsville was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

6:47 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 5 minutes due to an operational problem.

8:43 p.m. A New Carrollton-bound Orange Line train at Vienna was delayed 4 minutes due to maintenance activity.

9:01 p.m. A Branch Avenue-bound Green Line train at Anacostia was offloaded due a person struck by the train. As a result, Green Line trains were single tracked between Navy Yard and Anacostia. Customers experienced delays up to 20 minutes through system close.