Daily Service Report for Monday, July 08, 2019

Rush Hour Promise
83.3% of all Metrorail customers arrived on-time.
93.0% arrived within 5 min of expected time.
11,275 (or 2.0% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:31 a.m. A Glenmont-bound Red Line train at Van Ness-UDC was delayed 9 minutes due to a door problem.

5:43 a.m. A Branch Avenue-bound Green Line train at Greenbelt was delayed 5 minutes due to an operational problem.

6:08 a.m. A Branch Avenue-bound Green Line train at Greenbelt did not operate, resulting in an 8-minute gap in service.

6:46 a.m. A Shady Grove-bound Red Line train at Friendship Heights was offloaded due to a report of an arcing insulator. As a result, Red Line trains were single tracked between Friendship Heights and Medical Center. Several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 30 minutes until approximately 8:15 a.m.

6:50 a.m. A Glenmont-bound Red Line train at Van Ness-UDC was delayed 8 minutes due to a door problem.

7:17 a.m. A Glenmont-bound Red Line train at Medical Center was delayed 9 minutes due to a signal problem.

8:51 a.m. A Glenmont-bound Red Line train at Rhode Island Avenue was offloaded due to a brake problem. Customers experienced delays up to 20 minutes.

8:57 a.m. A Largo Town Center-bound Silver Line train at Virginia Square was offloaded due to a track problem. as a result, Orange and Silver line trains were single tracked between Clarendon and Ballston. Customers experienced delays up to 20 minutes until approximately 12:45 p.m.

10:02 a.m. A Glenmont-bound Red Line train at Tenleytown-AU was delayed 9 minutes due to a door problem.

12:37 p.m. A Shady Grove-bound Red Line train at Union Station was delayed 4 minutes due to an object on the track.

3:48 p.m. A Glenmont-bound Red Line train at Medical Center was delayed 7 minutes due to police activity.

4:25 p.m. A Largo Town Center-bound Blue Line train at Ronald Reagan Washington National Airport was delayed 5 minutes due to an equipment problem.

5:08 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

6:02 p.m. A Shady Grove-bound Red Line train at Bethesda was delayed 9 minutes due to a medical emergency.

10:19 p.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 10 minutes due to a brake problem.