Daily Service Report for Thursday, June 13, 2019

Rush Hour Promise
89.9% of all Metrorail customers arrived on-time.
96.8% arrived within 5 min of expected time.
1,358 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:12 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 7 minutes due to a brake problem.

6:15 a.m. A Glenmont-bound Red Line train at Silver Spring was delayed 8 minutes due to an operational problem.

6:22 a.m. A Huntington-bound Yellow Line train at L'Enfant Plaza was delayed 4 minutes due to an operational problem.

7:56 a.m. A Branch Avenue-bound Green Line train at Greenbelt did not operate, resulting in a 4-minute gap in service.

9:04 a.m. A Vienna-bound Orange Line train at Ballston-MU was expressed for schedule adherence/improved train spacing.

9:30 a.m. A Branch Avenue-bound Green Line train at College Park-U of MD was delayed 6 minutes due to a door problem.

9:44 a.m. A Branch Avenue-bound Green Line train at Gallery Pl-Chinatown was delayed 6 minutes due to police activity.

11:36 a.m. A New Carrollton-bound Orange Line train at McPherson Square was delayed due to a report of smoke on the track. As a result, Orange, Silver and Blue line service was temporarily suspended between Farragut West and Metro Center. Service was restored via single tracking at approximately 12:45. Customers experienced delays up to 30 minutes until approximately 1:15 p.m.

11:54 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 6 minutes due to an operational problem.

1:11 p.m. A Silver Spring-bound Red Line train at Van Ness-UDC was offloaded due to an equipment problem. Passengers experienced a 15-minute delay.

1:12 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

1:57 p.m. A New Carrollton-bound Orange Line train at Capitol South was offloaded due to a door problem. Passengers experienced a 7-minute delay.

4:13 p.m. A Wiehle-Reston East-bound Silver Line train at Court House did not operate, resulting in an 8-minute gap in service.

4:13 p.m. A Wiehle-Reston East-bound Silver Line train at Wiehle-Reston East was delayed 8 minutes due to a brake problem.

4:54 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

5:02 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

6:02 p.m. A Franconia-Springfield-bound Silver Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:45 p.m. A New Carrollton-bound Orange Line train at Dunn Loring was offloaded due to a door problem. Passengers experienced an 11-minute delay.

7:26 p.m. A Largo Town Center-bound Blue Line train at Capitol Heights was expressed for schedule adherence/improved train spacing.

8:00 p.m. A Largo Town Center-bound Silver Line train at Eastern Market was delayed 4 minutes due to a signal problem.