Daily Service Report for Wednesday, April 24, 2019

Rush Hour Promise
92.2% of all Metrorail customers arrived on-time.
97.6% arrived within 5 min of expected time.
2,514 (or 0.4% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:56 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

7:53 a.m. A Largo Town Center-bound Silver Line train at Virginia Square was offloaded due to a door problem. Passengers experienced an 8-minute delay.

10:26 a.m. A Huntington-bound Yellow Line train at Eisenhower Avenue was delayed 5 minutes due to a door problem.

10:40 a.m. A Ft. Totten-bound Yellow Line train at Huntington was delayed 6 minutes due to a door problem.

12:35 p.m. A Largo Town Center-bound Silver Line train at Rosslyn was delayed 7 minutes due to maintenance activity.

4:30 p.m. A Huntington-bound Yellow Line train at L'Enfant Plaza was delayed 15 minutes due to a signal problem.

6:10 p.m. A Wiehle-Reston East-bound Silver Line train at Morgan Boulevard was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

6:14 p.m. A Largo Town Center-bound Silver Line train at Morgan Boulevard was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

7:43 p.m. A Vienna-bound Orange Line train at Deanwood was delayed due to police activity. As a result, Deanwood station was temporarily closed. Shuttle bus service was provided. Customers experienced delays up to 20 minutes until approximately 8:45 p.m.

7:58 p.m. A Wiehle-Reston East-bound Silver Line train at Spring Hill was delayed 8 minutes due to an operational problem.