Daily Service Report for Thursday, February 21, 2019

Rush Hour Promise
93.3% of all Metrorail customers arrived on-time.
98.3% arrived within 5 min of expected time.
1,027 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:44 a.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 4 minutes due to an operational problem.

6:44 a.m. A Wiehle-Reston East-bound Silver Line train at Wiehle-Reston East was delayed 5 minutes due to an equipment problem.

7:05 a.m. A Largo Town Center-bound Silver Line train at Morgan Boulevard was expressed for schedule adherence/improved train spacing.

7:36 a.m. A Largo Town Center-bound Blue Line train at Ronald Reagan Washington National Airport was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

8:20 a.m. A Largo Town Center-bound Blue Line train at Capitol Heights was offloaded due to an equipment problem. Passengers experienced a 12-minute delay.

9:42 a.m. A Wiehle-Reston East-bound Silver Line train at East Falls Church was delayed 16 minutes due to a brake problem.

3:31 p.m. A Largo Town Center-bound Silver Line train at Foggy Bottom-GWU was delayed 4 minutes due to a door problem.

4:08 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

4:09 p.m. A Shady Grove-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

5:35 p.m. A New Carrollton-bound Orange Line train at Dunn Loring was offloaded due to a door problem. Passengers experienced an 8-minute delay.