Daily Service Report for Monday, January 28, 2019

Rush Hour Promise
87.6% of all Metrorail customers arrived on-time.
94.7% arrived within 5 min of expected time.
8,608 (or 1.5% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:00 a.m. A Mt. Vernon Square-bound Yellow Line train at Braddock Road was delayed 12 minutes due to a signal problem.

6:03 a.m. A Glenmont-bound Red Line train at Shady Grove was delayed 5 minutes due to a signal problem.

6:41 a.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

7:12 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

8:30 a.m. A Shady Grove-bound Red Line train at Gallery Pl-Chinatown was delayed 6 minutes due to a medical emergency.

8:41 a.m. A Glenmont-bound Red Line train at Dupont Circle was delayed due to a medical emergency. As a result, Red Line trains were single tracked between Judiciary Square and Farragut North and several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 20 minutes until approximately 9:45 a.m.

9:06 a.m. A New Carrollton-bound Orange Line train at West Falls Church was offloaded due to a door problem. Passengers experienced an 8-minute delay.

9:27 a.m. A Silver Spring-bound Red Line train at NoMa-Gallaudet U was delayed 7 minutes due to a door problem.

1:37 p.m. A Shady Grove-bound Red Line train at Silver Spring was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

2:30 p.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center did not operate, resulting in a 4-minute gap in service.

4:08 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

4:49 p.m. A Vienna-bound Orange Line train at New Carrollton was delayed 4 minutes due to an operational problem.

5:13 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:47 p.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was delayed 5 minutes due to an equipment problem.

6:03 p.m. A Greenbelt-bound Green Line train at L'Enfant Plaza was delayed 7 minutes due to a medical emergency.

6:03 p.m. A Mt. Vernon Square-bound Yellow Line train at Pentagon was delayed 15 minutes due to a medical emergency.

7:28 p.m. A Vienna-bound Orange Line train at Potomac Avenue was delayed 9 minutes due to a medical emergency.

8:56 p.m. A Huntington-bound Yellow Line train at Ronald Reagan Washington National Airport was offloaded due to a signal problem. Passengers experienced a 12-minute delay.

10:36 p.m. A Largo Town Center-bound Blue Line train at Ronald Reagan Washington National Airport was offloaded due to a signal problem. Passengers experienced a 23-minute delay.