Daily Service Report for Thursday, January 17, 2019

Rush Hour Promise
92.7% of all Metrorail customers arrived on-time.
98.0% arrived within 5 min of expected time.
1,058 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:06 a.m. A Branch Avenue-bound Green Line train at Prince George's Plaza was delayed 9 minutes due to an operational problem.

6:31 a.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

7:08 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:12 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was delayed 5 minutes due to a door problem.

7:13 a.m. A Franconia-Springfield-bound Blue Line train at Van Dorn Street was expressed for schedule adherence/improved train spacing.

8:06 a.m. A Franconia-Springfield-bound Blue Line train at Ronald Reagan Washington National Airport was offloaded due to a medical emergency. Passengers experienced an 8-minute delay.

8:07 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:15 a.m. A Mt. Vernon Square-bound Yellow Line train at Huntington was delayed 6 minutes due to a brake problem.

8:19 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:28 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

9:07 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

9:20 a.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was delayed 4 minutes due to police activity.

9:26 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

9:27 a.m. A Wiehle-Reston East-bound Silver Line train at Eastern Market was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

10:30 a.m. A Wiehle-Reston East-bound Silver Line train at Potomac Avenue was delayed 7 minutes due to an equipment problem.

10:30 a.m. A Wiehle-Reston East-bound Silver Line train at Potomac Avenue was delayed 7 minutes due to a brake problem.

10:30 a.m. A Wiehle-Reston East-bound Silver Line train at Potomac Avenue was delayed 7 minutes due to an equipment problem.

11:10 a.m. A Shady Grove-bound Red Line train at Wheaton was delayed 12 minutes due to police activity.

11:17 a.m. A Glenmont-bound Red Line train at Silver Spring was delayed 4 minutes due to vandalism.

1:33 p.m. A Glenmont-bound Red Line train at Rhode Island Avenue was delayed 5 minutes due to a medical emergency.

2:32 p.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

3:21 p.m. A Shady Grove-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

3:53 p.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

3:56 p.m. A Largo Town Center-bound Silver Line train at L'Enfant Plaza was delayed 4 minutes due to police activity.

4:05 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

7:36 p.m. A Largo Town Center-bound Blue Line train at Ronald Reagan Washington National Airport was delayed 12 minutes due to police activity.

10:15 p.m. A Wiehle-Reston East-bound Silver Line train at Stadium-Armory was delayed 9 minutes due to a signal problem.