Daily Service Report for Tuesday, January 15, 2019

Rush Hour Promise
90.4% of all Metrorail customers arrived on-time.
97.3% arrived within 5 min of expected time.
2,561 (or 0.5% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:40 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 4 minutes due to an operational problem.

5:56 a.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in an 8-minute gap in service.

6:09 a.m. A Wiehle-Reston East-bound Silver Line train at Addison Road did not operate, resulting in an 8-minute gap in service.

6:31 a.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

6:36 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

6:45 a.m. A Branch Avenue-bound Green Line train at Greenbelt was delayed 4 minutes due to an operational problem.

7:08 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:16 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

7:53 a.m. A Wiehle-Reston East-bound Silver Line train at Addison Road did not operate, resulting in an 8-minute gap in service.

8:18 a.m. A Shady Grove-bound Red Line train at Twinbrook was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

8:40 a.m. A Largo Town Center-bound Silver Line train at Stadium-Armory was offloaded due to a brake problem. Passengers experienced a 4-minute delay.

8:56 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

1:26 p.m. A Glenmont-bound Red Line train at Tenleytown-AU was delayed 6 minutes due to a door problem.

3:05 p.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in an 8-minute gap in service.

3:11 p.m. A Shady Grove-bound Red Line train at Silver Spring did not operate, resulting in a 5-minute gap in service.

3:13 p.m. A Mt. Vernon Square-bound Yellow Line train at Huntington was delayed 8 minutes due to an operational problem.

3:18 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

3:42 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

4:08 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

4:20 p.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

4:20 p.m. A Mt. Vernon Square-bound Yellow Line train at Gallery Pl-Chinatown was delayed 4 minutes due to police activity.

4:53 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:09 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:17 p.m. A Glenmont-bound Red Line train at Rockville was offloaded due to a door problem. Passengers experienced an 8-minute delay.

5:24 p.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

5:26 p.m. A Wiehle-Reston East-bound Silver Line train at L'Enfant Plaza was offloaded due to a door problem. Passengers experienced an 8-minute delay.

6:17 p.m. A Greenbelt-bound Green Line train at Gallery Pl-Chinatown was delayed 6 minutes due to police activity.

6:17 p.m. A Shady Grove-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

6:18 p.m. A Shady Grove-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

6:21 p.m. A Vienna-bound Orange Line train at East Falls Church was offloaded and rerouted to Wiehle-Reston East for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

6:39 p.m. A Mt. Vernon Square-bound Yellow Line train at Gallery Pl-Chinatown was rerouted to Greenbelt for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

6:47 p.m. A Mt. Vernon Square-bound Yellow Line train at L'Enfant Plaza was delayed 8 minutes due to police activity.

6:51 p.m. A Franconia-Springfield-bound Blue Line train at Crystal City was delayed 8 minutes due to police activity.

7:03 p.m. A Shady Grove-bound Red Line train at White Flint was delayed 4 minutes due to police activity.

10:05 p.m. A Glenmont-bound Red Line train at Fort Totten was delayed 4 minutes due to a medical emergency.

11:15 p.m. A Franconia-Springfield-bound Blue Line train at Ronald Reagan Washington National Airport was delayed 21 minutes due to a signal problem.