Daily Service Report for Thursday, January 03, 2019

Rush Hour Promise
94.4% of all Metrorail customers arrived on-time.
98.4% arrived within 5 min of expected time.
743 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

7:32 a.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 6 minutes due to an operational problem.

12:00 p.m. A Largo Town Center-bound Silver Line train at Capitol South was offloaded due to a brake problem. Passengers experienced a 12-minute delay.

3:30 p.m. A Greenbelt-bound Green Line train at Anacostia was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

4:44 p.m. A Wiehle-Reston East-bound Silver Line train at Capitol Heights was delayed 4 minutes due to a door problem.

6:09 p.m. A Shady Grove-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

6:35 p.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 5 minutes due to a brake problem.

6:35 p.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 5 minutes due to a brake problem.

10:05 p.m. A Branch Avenue-bound Green Line train at U Street was offloaded due to a medical emergency. Passengers experienced a 23-minute delay.

10:50 p.m. A Branch Avenue-bound Green Line train at Shaw-Howard University was delayed 6 minutes due to police activity.