Daily Service Report for Thursday, December 20, 2018

Rush Hour Promise
93.9% of all Metrorail customers arrived on-time.
98.4% arrived within 5 min of expected time.
518 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:24 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 6 minutes due to a signal problem.

5:56 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:04 a.m. A Mt. Vernon Square-bound Yellow Line train at Ronald Reagan Washington National Airport was offloaded due to a door problem. Passengers experienced an 8-minute delay.

6:38 a.m. A Glenmont-bound Red Line train at Rhode Island Avenue was delayed 7 minutes due to a signal problem.

8:36 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

9:47 a.m. A Shady Grove-bound Red Line train at Silver Spring did not operate, resulting in a 5-minute gap in service.

12:12 p.m. A Silver Spring-bound Red Line train at Bethesda was delayed 6 minutes due to maintenance activity.

5:09 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

5:13 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

10:30 p.m. A Glenmont-bound Red Line train at Forest Glen was delayed 5 minutes due to police activity.