Daily Service Report for Friday, November 30, 2018

Rush Hour Promise
85.6% of all Metrorail customers arrived on-time.
94.0% arrived within 5 min of expected time.
839 customers received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

8:25 a.m. A Shady Grove-bound Red Line train at Gallery Pl-Chinatown was delayed 4 minutes due to police activity.

11:00 a.m. A Silver Spring-bound Red Line train at Bethesda was delayed 5 minutes due to maintenance activity.

1:15 p.m. A New Carrollton-bound Orange Line train at Cheverly was offloaded due to a door problem. Passengers experienced a 12-minute delay.

3:15 p.m. A Greenbelt-bound Green Line train at Georgia Ave-Petworth was offloaded due to a medical emergency. Passengers experienced a 13-minute delay.

5:20 p.m. A Shady Grove-bound Red Line train at Farragut North was offloaded due to a door problem. Passengers experienced a 12-minute delay.

5:24 p.m. A Vienna-bound Orange Line train at Stadium-Armory was offloaded due to a medical emergency. Several trains were single tracked around the incident train and several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 15 minutes.

5:53 p.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore did not operate, resulting in a 4-minute gap in service.

7:51 p.m. A Glenmont-bound Red Line train at Friendship Heights was delayed 7 minutes due to police activity.

8:51 p.m. A Shady Grove-bound Red Line train at Woodley Park was delayed 9 minutes due to police activity.

10:01 p.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center was delayed 6 minutes due to a signal problem.

10:17 p.m. A Largo Town Center-bound Blue Line train at Potomac Avenue was delayed 5 minutes due to police activity.

10:47 p.m. A Franconia-Springfield-bound Blue Line train at Braddock Road was delayed 8 minutes due to a door problem.

10:55 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was offloaded due to a door problem. Passengers experienced a 10-minute delay.

10:59 p.m. A Vienna-bound Orange Line train at L'Enfant Plaza was delayed 8 minutes due to an operational problem.