Daily Service Report for Monday, November 26, 2018
Rush Hour Promise
84.3% of all Metrorail customers arrived on-time.
93.8% arrived within 5 min of expected time.
593 customers received credits for trips taking 15 minutes or more than expected.
Today's Service Exceptions
8:18 a.m. A New Carrollton-bound Orange Line train at Stadium-Armory was delayed due to a signal problem. As a result, several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 20 minutes.
10:23 a.m. A Wiehle-Reston East-bound Silver Line train at Addison Road was offloaded due to a signal problem. Passengers experienced a 37-minute delay.
4:55 p.m. A Franconia-Springfield-bound Blue Line train at Rosslyn was expressed for schedule adherence/improved train spacing.
5:16 p.m. A Shady Grove-bound Red Line train at Glenmont was delayed 5 minutes due to an equipment problem.
8:33 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 6 minutes due to an equipment problem.
9:33 p.m. A Glenmont-bound Red Line train at Forest Glen was offloaded due to a person struck by the train. Red Line trains were single tracked between Forest Glen and Silver Spring. Customers experienced delays up to 20 minutes.