Daily Service Report for Friday, November 23, 2018

Rush Hour Promise
89.9% of all Metrorail customers arrived on-time.
96.9% arrived within 5 min of expected time.
184 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:25 a.m. A New Carrollton-bound Orange Line train at Vienna was delayed 4 minutes due to an operational problem.

8:07 a.m. A New Carrollton-bound Orange Line train at Federal Center SW was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

8:31 a.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

1:49 p.m. A Huntington-bound Yellow Line train at Crystal City was delayed 4 minutes due to a door problem.

2:15 p.m. A New Carrollton-bound Orange Line train at East Falls Church was delayed 8 minutes due to an equipment problem.

3:13 p.m. A New Carrollton-bound Orange Line train at Clarendon was offloaded due to a door problem. Passengers experienced a 7-minute delay.

3:39 p.m. A Branch Avenue-bound Green Line train at Gallery Pl-Chinatown was delayed 8 minutes due to police activity.

4:52 p.m. A Shady Grove-bound Red Line train at Friendship Heights was offloaded due to a medical emergency. Passengers experienced a 9-minute delay.

4:54 p.m. A Grosvenor-bound Red Line train at Tenleytown-AU was offloaded due to a medical emergency. Passengers experienced a 4-minute delay.

5:37 p.m. A Shady Grove-bound Red Line train at Gallery Pl-Chinatown was delayed 4 minutes due to a medical emergency.

5:49 p.m. A Shady Grove-bound Red Line train at Woodley Park was delayed 8 minutes due to a medical emergency.

7:26 p.m. A Shady Grove-bound Red Line train at Brookland-CUA was delayed 4 minutes due to debris on the track.

11:20 p.m. A Wiehle-Reston East-bound Silver Line train at Rosslyn was delayed 4 minutes due to a medical emergency.