Daily Service Report for Wednesday, November 21, 2018

Rush Hour Promise
91.8% of all Metrorail customers arrived on-time.
97.6% arrived within 5 min of expected time.
430 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:05 a.m. A Greenbelt-bound Green Line train at Naylor Road did not service the station due to an operational problem. Passengers experienced an 8-minute delay.

6:21 a.m. A Franconia-Springfield-bound Blue Line train at McPherson Square was offloaded due to a door problem. Passengers experienced a 12-minute delay.

7:32 a.m. A Branch Avenue-bound Green Line train at Branch Avenue did not operate, resulting in an 8-minute gap in service.

9:46 a.m. A Ft. Totten-bound Yellow Line train at Pentagon City was delayed 9 minutes due to a medical emergency.

11:46 a.m. A Ft. Totten-bound Yellow Line train at Crystal City was delayed 9 minutes due to a medical emergency.

12:27 p.m. A Shady Grove-bound Red Line train at Silver Spring was delayed 6 minutes due to an equipment problem.

3:15 p.m. A Franconia-Springfield-bound Blue Line train at Morgan Boulevard was offloaded due to a brake problem. Passengers experienced a 14-minute delay.

3:44 p.m. A Largo Town Center-bound Blue Line train at Smithsonian was offloaded due to a door problem. Passengers experienced an 8-minute delay.

3:51 p.m. A Vienna-bound Orange Line train at Metro Center was rerouted to Franconia-Springfield for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

4:30 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

5:05 p.m. A Mt. Vernon Square-bound Yellow Line train at Huntington did not operate, resulting in an 8-minute gap in service.

5:36 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 8 minutes due to police activity.

6:25 p.m. A Wiehle-Reston East-bound Silver Line train at Court House was delayed 4 minutes due to a door problem.

8:51 p.m. A Largo Town Center-bound Blue Line train at Ronald Reagan Washington National Airport was delayed 7 minutes due to a signal problem.

11:23 p.m. A Ft. Totten-bound Yellow Line train at Prince George's Plaza was offloaded due to striking a deer. Passengers experienced a 27-minute delay.