Daily Service Report for Monday, November 19, 2018
Rush Hour Promise
92.6% of all Metrorail customers arrived on-time.
97.7% arrived within 5 min of expected time.
881 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.
Today's Service Exceptions
5:21 a.m. A Glenmont-bound Red Line train at Fort Totten was delayed 9 minutes due to an operational problem.
6:07 a.m. A Vienna-bound Orange Line train at New Carrollton was delayed 8 minutes due to an equipment problem.
7:26 a.m. A Branch Avenue-bound Green Line train at Shaw-Howard University was offloaded due to a brake problem. Passengers experienced a 14-minute delay.
9:04 a.m. A Largo Town Center-bound Blue Line train at Federal Center SW was offloaded due to a door problem. Passengers experienced a 4-minute delay.
5:06 p.m. A New Carrollton-bound Orange Line train at Landover was delayed 7 minutes due to striking a deer.
5:13 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.
6:39 p.m. A Franconia-Springfield-bound Blue Line train at Ronald Reagan Washington National Airport was delayed 14 minutes due to a signal problem.
6:45 p.m. A Branch Avenue-bound Green Line train at Shaw-Howard University was delayed due to a small fire on the right-of-way outside Mt Vernon Sq. Customers experienced delays up to 60 minutes.
9:36 p.m. A Greenbelt-bound Green Line train at Prince George's Plaza was offloaded due to striking a deer. Passengers experienced a 20-minute delay.