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Daily Service Report for Friday, October 19, 2018

Rush Hour Promise
86.9% of all Metrorail customers arrived on-time.
95.2% arrived within 5 min of expected time.
2,864 (or 0.3% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:24 a.m. A Vienna-bound Orange Line train at Landover was delayed 45 minutes due to unscheduled track maintenance.

6:24 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

6:45 a.m. A Vienna-bound Orange Line train at Stadium-Armory was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

7:02 a.m. A Silver Spring-bound Red Line train at Dupont Circle was offloaded and rerouted for schedule adherence/improved train spacing. Passengers experienced a 4-minute delay.

7:37 a.m. A Grosvenor-bound Red Line train at Silver Spring was delayed 4 minutes due to an equipment problem.

7:55 a.m. A Vienna-bound Orange Line train at Virginia Square was offloaded due to a door problem. Passengers experienced an 8-minute delay.

8:07 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:11 a.m. A Huntington-bound Yellow Line train at Braddock Road was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

8:15 a.m. A Mt. Vernon Square-bound Yellow Line train at Huntington did not operate, resulting in an 8-minute gap in service.

8:23 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

9:43 a.m. A Branch Avenue-bound Green Line train at Gallery Pl-Chinatown was offloaded due to a medical emergency. Passengers experienced an 11-minute delay.

1:00 p.m. A Vienna-bound Orange Line train at New Carrollton was delayed 8 minutes due to maintenance activity.

1:12 p.m. A Wiehle-Reston East-bound Silver Line train at Smithsonian was delayed 7 minutes due to police activity.

4:16 p.m. A New Carrollton-bound Orange Line train at Federal Center SW was offloaded due to a door problem. Passengers experienced a 13-minute delay.

4:17 p.m. A Glenmont-bound Red Line train at Friendship Heights was offloaded due to a door problem. Passengers experienced a 13-minute delay.

5:20 p.m. A Glenmont-bound Red Line train at Forest Glen was expressed for schedule adherence/improved train spacing.

7:42 p.m. A Shady Grove-bound Red Line train at Wheaton was delayed 20 minutes due to a signal problem.