Daily Service Report for Friday, October 12, 2018

Rush Hour Promise
92.6% of all Metrorail customers arrived on-time.
98.0% arrived within 5 min of expected time.
584 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

6:14 a.m. A Glenmont-bound Red Line train at Bethesda was offloaded due to vandalism. Passengers experienced an 8-minute delay.

6:18 a.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was delayed 6 minutes due to a signal problem.

7:12 a.m. A Grosvenor-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:55 a.m. A Branch Avenue-bound Green Line train at L'Enfant Plaza was delayed 5 minutes due to an operational problem.

8:44 a.m. A Franconia-Springfield-bound Blue Line train at King St-Old Town was delayed 6 minutes due to an operational problem.

10:32 a.m. A Franconia-Springfield-bound Blue Line train at L'Enfant Plaza was delayed 7 minutes due to an operational problem.

12:40 p.m. A Shady Grove-bound Red Line train at Fort Totten was delayed 5 minutes due to maintenance activity.

3:26 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was delayed 4 minutes due to a door problem.

3:28 p.m. A Largo Town Center-bound Blue Line train at Stadium-Armory was offloaded due to a brake problem. Passengers experienced a 5-minute delay.

4:55 p.m. A Glenmont-bound Red Line train at Twinbrook was offloaded due to an equipment problem. Passengers experienced a 6-minute delay.

5:05 p.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore was delayed 6 minutes due to an operational problem.

5:10 p.m. A Wiehle-Reston East-bound Silver Line train at Morgan Boulevard was delayed due to a report of smoke. Several trains were single tracked around the incident and several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 20 minutes.

5:13 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:29 p.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore did not operate, resulting in a 4-minute gap in service.

5:59 p.m. A Glenmont-bound Red Line train at Metro Center was delayed 8 minutes due to a door problem.

8:10 p.m. A Glenmont-bound Red Line train at Friendship Heights was delayed 4 minutes due to police activity.

9:07 p.m. A Largo Town Center-bound Silver Line train at Greensboro was delayed 5 minutes due to a door problem.

9:19 p.m. A Vienna-bound Orange Line train at L'Enfant Plaza was delayed 6 minutes due to an unattended package.

10:28 p.m. A Largo Town Center-bound Blue Line train at Capitol Heights was delayed 6 minutes due to a medical emergency.

10:39 p.m. A Largo Town Center-bound Blue Line train at Benning Road was delayed 6 minutes due to police activity.

11:45 p.m. A Wiehle-Reston East-bound Silver Line train at Morgan Boulevard was delayed 8 minutes due to a door problem.