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Daily Service Report for Thursday, September 27, 2018

Rush Hour Promise
92.1% of all Metrorail customers arrived on-time.
98.1% arrived within 5 min of expected time.
543 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

6:12 a.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 8 minutes due to an operational problem.

6:17 a.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center was delayed 8 minutes due to an operational problem.

6:36 a.m. A Largo Town Center-bound Blue Line train at Pentagon was delayed 4 minutes due to an operational problem.

7:30 a.m. A Wiehle-Reston East-bound Silver Line train at Spring Hill was expressed for schedule adherence/improved train spacing.

9:58 a.m. A New Carrollton-bound Orange Line train at Minnesota Avenue was offloaded due to a door problem. Passengers experienced a 12-minute delay.

10:18 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 7 minutes due to an unauthorized person on the track.

11:20 a.m. A Glenmont-bound Red Line train at Farragut North was delayed 8 minutes due to an operational problem.

12:32 p.m. A Shady Grove-bound Red Line train at Glenmont was delayed 6 minutes due to an operational problem.

2:34 p.m. A Franconia-Springfield-bound Blue Line train at Federal Triangle was delayed 5 minutes due to a medical emergency.

2:59 p.m. A New Carrollton-bound Orange Line train at Virginia Square was offloaded due to a door problem. Passengers experienced a 9-minute delay.

4:16 p.m. A Largo Town Center-bound Silver Line train at Federal Triangle was offloaded and rerouted to New Carrollton for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

4:35 p.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

4:53 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:11 p.m. A Branch Avenue-bound Green Line train at L'Enfant Plaza was delayed 5 minutes due to police activity.

8:32 p.m. A Greenbelt-bound Green Line train at Georgia Ave-Petworth was delayed 8 minutes due to maintenance activity.