Daily Service Report for Thursday, September 13, 2018
Rush Hour Promise
91.3% of all Metrorail customers arrived on-time.
97.4% arrived within 5 min of expected time.
1,027 (or 0.2% of customers) received credits for trips taking 15 minutes or more than expected.
Today's Service Exceptions
7:15 a.m. A Huntington-bound Yellow Line train at Mt Vernon Square was delayed due to maintenance activity. As a result, Blue and Yellow line trains were single tracked between Braddock Road and Ronald Reagan Washington National Airport. Passengers experienced delays up to 15 minutes.
8:24 a.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore did not operate, resulting in a 4-minute gap in service.
9:23 a.m. A Shady Grove-bound Red Line train at Silver Spring did not operate, resulting in a 6-minute gap in service.
11:28 a.m. A Glenmont-bound Red Line train at Dupont Circle was offloaded due to a report of an arcing insulator. Red Line trains were single tracked between Van Ness and Dupont Circle. Customers experienced delays up to 15 minutes until approximately 12:15 p.m.
12:22 p.m. A Glenmont-bound Red Line train at Gallery Pl-Chinatown was delayed 4 minutes due to maintenance activity.
1:42 p.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 6 minutes due to police activity.
5:34 p.m. A Shady Grove-bound Red Line train at Farragut North was delayed 10 minutes due to a signal problem.
10:29 p.m. A Vienna-bound Orange Line train at Clarendon was delayed 5 minutes due to a door problem.