Daily Service Report for Tuesday, September 11, 2018

Rush Hour Promise
92.3% of all Metrorail customers arrived on-time.
98.1% arrived within 5 min of expected time.
615 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

6:55 a.m. A New Carrollton-bound Orange Line train at Vienna was delayed 5 minutes due to a door problem.

7:12 a.m. A Grosvenor-bound Red Line train at Glenmont was delayed 4 minutes due to a brake problem.

7:38 a.m. A Huntington-bound Yellow Line train at Mt Vernon Square was delayed 5 minutes due to a door problem.

8:12 a.m. A Largo Town Center-bound Blue Line train at Pentagon was delayed 5 minutes due to an operational problem.

8:12 a.m. A Huntington-bound Yellow Line train at Eisenhower Avenue was expressed for schedule adherence/improved train spacing.

9:47 a.m. A New Carrollton-bound Orange Line train at Cheverly was delayed 5 minutes due to a door problem.

11:54 a.m. A Wiehle-Reston East-bound Silver Line train at East Falls Church was delayed 7 minutes due to maintenance activity.

1:43 p.m. A Silver Spring-bound Red Line train at Judiciary Square was delayed 4 minutes due to a medical emergency.

4:53 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:04 p.m. A Branch Avenue-bound Green Line train at Congress Heights was delayed 12 minutes due to police activity.

5:23 p.m. A Wiehle-Reston East-bound Silver Line train at Morgan Boulevard was offloaded due to an equipment problem. Passengers experienced an 11-minute delay.

5:33 p.m. A Silver Spring-bound Red Line train at Van Ness-UDC was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

5:38 p.m. A Largo Town Center-bound Blue Line train at Addison Road was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced a 4-minute delay.