Daily Service Report for Monday, August 20, 2018
Rush Hour Promise
68.0% of all Metrorail customers arrived on-time.
81.0% arrived within 5 min of expected time.
192 customers received credits for trips taking 15 minutes or more than expected.
*Rush Hour Promise qualifying trips include Red Line (NoMa-Gallaudet to Shady Grove only), Yellow and Green lines. Trips on other lines/segments do not qualify due to major track work on the Red, Orange, Silver and Blue lines.
Today's Service Exceptions
8:37 a.m. A New Carrollton-bound Orange Line train at Metro Center was delayed 6 minutes due to a door problem.
9:36 a.m. A Vienna-bound Orange Line train at Smithsonian was delayed 6 minutes due to a medical emergency.
7:40 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 6 minutes due to a medical emergency.
8:35 p.m. A Huntington-bound Yellow Line train at Archives was delayed 7 minutes due to a door problem.
9:07 p.m. A Branch Avenue-bound Green Line train at Archives was offloaded due to vandalism. Passengers experienced a 7-minute delay.