Daily Service Report for Friday, August 17, 2018
Rush Hour Promise
68.8% of all Metrorail customers arrived on-time.
83.2% arrived within 5 min of expected time.
1,097 customers received credits for trips taking 15 minutes or more than expected.
*Rush Hour Promise qualifying trips include Red Line (NoMa-Gallaudet to Shady Grove only), Yellow and Green lines. Trips on other lines/segments do not qualify due to major track work on the Red, Orange, Silver and Blue lines.
Today's Service Exceptions
5:58 a.m. A Greenbelt-bound Yellow Line train at Franconia-Springfield was delayed 6 minutes due to an operational problem.
6:52 a.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in an 8-minute gap in service.
8:52 a.m. A Vienna-bound Orange Line train at Minnesota Avenue was offloaded due to an equipment problem. Passengers experienced a 20-minute delay.
9:06 a.m. A Franconia-Springfield-bound Green Line train at Naylor Road was delayed 15 minutes due to a power problem.
9:08 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 9 minutes due to a power problem.
10:54 a.m. A Greenbelt-bound Blue Line train at Pentagon City was offloaded due to a brake problem. Passengers experienced a 20-minute delay.
2:26 p.m. A NoMa-Gallaudet-bound Red Line train at Bethesda was offloaded due to a brake problem. Passengers experienced a 9-minute delay.
3:56 p.m. A Fort Totten-bound Red Line train at Forest Glen was delayed 4 minutes due to a track problem.
4:39 p.m. A Franconia-Springfield-bound Yellow Line train at Fort Totten was offloaded due to fire department activity at Georgia Ave-Petworth. As a result, train service was suspended between U Street and Fort Totten. Passengers experienced delays up to 20 minutes until approximately 5:15 p.m.
7:30 p.m. A Greenbelt-bound Green Line train at Georgia Ave-Petworth was delayed 15 minutes due to a signal problem.