Daily Service Report for Thursday, August 16, 2018
Rush Hour Promise
69.9% of all Metrorail customers arrived on-time.
84.4% arrived within 5 min of expected time.
333 customers received credits for trips taking 15 minutes or more than expected.
*Rush Hour Promise qualifying trips include Red Line (NoMa-Gallaudet to Shady Grove only), Yellow and Green lines. Trips on other lines/segments do not qualify due to major track work on the Red, Orange, Silver and Blue lines.
Today's Service Exceptions
7:15 a.m. A Vienna-bound Orange Line train at McPherson Square was delayed 7 minutes due to an unauthorized person on the track.
7:20 a.m. A Shady Grove-bound Red Line train at Grosvenor-Strathmore was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.
4:50 p.m. A Franconia-Springfield-bound Blue Line train at Van Dorn Street was delayed 9 minutes due to a signal problem.
10:07 p.m. A Greenbelt-bound Green Line train at Fort Totten was delayed 9 minutes due to a medical emergency.
10:13 p.m. A Glenmont-bound Red Line train at Bethesda was delayed 9 minutes due to police activity.