Daily Service Report for Tuesday, August 14, 2018
Rush Hour Promise
68.7% of all Metrorail customers arrived on-time.
83.2% arrived within 5 min of expected time.
321 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.
*Rush Hour Promise qualifying trips include Red Line (NoMa-Gallaudet to Shady Grove only), Yellow and Green lines. Trips on other lines/segments do not qualify due to major track work on the Red, Orange, Silver and Blue lines.
Today's Service Exceptions
5:00 a.m. Due to a power problem, Blue Line service was temporarily suspended between Franconia-Springfield and Arlington Cemetery. Shuttle bus service was provided. Customers experienced significant delays on the Orange, Silver and Blue lines until approximately 9:00 a.m.
8:36 a.m. A Wiehle-Reston East-bound Silver Line train at Smithsonian was offloaded due to a brake problem. Passengers experienced a 15-minute delay.
8:37 a.m. A Branch Avenue-bound Green Line train at Suitland was expressed for schedule adherence/improved train spacing.
8:59 a.m. A Mt. Vernon Square-bound Yellow Line train at Ronald Reagan Washington National Airport was offloaded due to a brake problem. Passengers experienced a 4-minute delay.
11:34 a.m. A Largo Town Center-bound Silver Line train at Morgan Boulevard was delayed 6 minutes due to police activity.
3:41 p.m. A Mt. Vernon Square-bound Yellow Line train at College Park-U of MD was offloaded due to a brake problem. Passengers experienced a 7-minute delay.
5:37 p.m. A Glenmont-bound Red Line train at Gallery Pl-Chinatown was delayed 6 minutes due to police activity.