Daily Service Report for Wednesday, May 23, 2018

Rush Hour Promise
84.9% of all Metrorail customers arrived on-time.
94.7% arrived within 5 min of expected time.
1,964 (or 0.3% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:19 a.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

5:33 a.m. A Franconia-Springfield-bound Blue Line train at Rosslyn was delayed 6 minutes due to an operational problem.

6:29 a.m. A Vienna-bound Orange Line train at New Carrollton was delayed 6 minutes due to an operational problem.

6:37 a.m. A Wiehle-Reston East-bound Silver Line train at Eastern Market was offloaded due to a brake problem. Passengers experienced a 14-minute delay.

7:12 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:23 a.m. A Glenmont-bound Red Line train at Wheaton reported an arcing insulator. As a result, Red Line trains were single tracked between Silver Spring and Wheaton. Several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 30 minutes until approximately 9:30 p.m.

7:32 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 7 minutes due to an operational problem.

7:32 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

7:43 a.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

8:06 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:48 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 4 minutes due to an operational problem.

9:16 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

9:29 a.m. A Vienna-bound Orange Line train at Foggy Bottom-GWU was rerouted to Wiehle-Reston East for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

10:30 a.m. A Vienna-bound Orange Line train at McPherson Square was offloaded due to a medical emergency. Passengers experienced a 25-minute delay.

1:40 p.m. A Huntington-bound Yellow Line train at Ronald Reagan Washington National Airport was delayed 10 minutes due to police activity.

2:08 p.m. A Shady Grove-bound Red Line train at Fort Totten was offloaded due to a door problem. Passengers experienced a 6-minute delay.

3:18 p.m. A Greenbelt-bound Green Line train at Gallery Pl-Chinatown was offloaded due to a brake problem. Passengers experienced a 9-minute delay.

4:00 p.m. A Mt. Vernon Square-bound Yellow Line train at Huntington was delayed 7 minutes due to an operational problem.

4:08 p.m. A Largo Town Center-bound Blue Line train at L'Enfant Plaza was delayed 6 minutes due to police activity.

4:37 p.m. A Glenmont-bound Red Line train at Silver Spring was delayed 8 minutes due to a signal problem.

6:26 p.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 5 minutes due to an operational problem.

6:50 p.m. A New Carrollton-bound Orange Line train at Farragut West was offloaded due to a door problem. Passengers experienced a 12-minute delay.

6:50 p.m. A Largo Town Center-bound Silver Line train at Greensboro was delayed 5 minutes due to a brake problem.

6:53 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:53 p.m. A Glenmont-bound Red Line train at Silver Spring was delayed 6 minutes due to a signal problem.

7:36 p.m. A Glenmont-bound Red Line train at Silver Spring was delayed 5 minutes due to a signal problem.

8:28 p.m. A Branch Avenue-bound Green Line train at Fort Totten was offloaded due to police activity. Passengers experienced a 12-minute delay.

9:10 p.m. A Largo Town Center-bound Silver Line train at Farragut West was offloaded due to a door problem. Passengers experienced an 8-minute delay.