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Daily Service Report for Monday, May 14, 2018

Rush Hour Promise
89.0% of all Metrorail customers arrived on-time.
95.4% arrived within 5 min of expected time.
6,641 (or 1.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:55 a.m. A New Carrollton-bound Orange Line train at Rosslyn was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

6:12 a.m. A Franconia-Springfield-bound Blue Line train at Addison Road was offloaded due to a door problem. Passengers experienced an 8-minute delay.

6:43 a.m. A Vienna-bound Orange Line train at New Carrollton was delayed 4 minutes due to an operational problem.

7:19 a.m. A Huntington-bound Yellow Line train at Huntington did not operate, resulting in an 8-minute gap in service.

7:36 a.m. A Vienna-bound Orange Line train at Foggy Bottom-GWU did not service the station due to an operational problem. Passengers experienced an 8-minute delay.

9:07 a.m. A Shady Grove-bound Red Line train at Judiciary Square was offloaded due to an unauthorized person on the track. Passengers experienced a 44-minute delay.

9:28 a.m. A Glenmont-bound Red Line train at Rhode Island Avenue was delayed 7 minutes due to police activity.

10:44 a.m. A Shady Grove-bound Red Line train at Forest Glen was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

2:48 p.m. A Greenbelt-bound Green Line train at Southern Avenue was offloaded due to a signal problem. Passengers experienced a 16-minute delay.

3:38 p.m. A Glenmont-bound Red Line train at Dupont Circle was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

4:36 p.m. A Shady Grove-bound Red Line train at Glenmont was delayed 12 minutes due to a signal problem.

7:19 p.m. A Vienna-bound Orange Line train at Rosslyn was delayed 8 minutes due to police activity.