Daily Service Report for Wednesday, May 09, 2018

Rush Hour Promise
86.9% of all Metrorail customers arrived on-time.
95.4% arrived within 5 min of expected time.
2,263 (or 0.4% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:48 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 4 minutes due to an operational problem.

5:56 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 4 minutes due to an operational problem.

5:59 a.m. A Branch Avenue-bound Green Line train at Prince George's Plaza was delayed 6 minutes due to a door problem.

5:59 a.m. A Branch Avenue-bound Green Line train at Prince George's Plaza was delayed 6 minutes due to a door problem.

6:06 a.m. A Franconia-Springfield-bound Blue Line train at McPherson Square was offloaded due to a door problem. Passengers experienced a 9-minute delay.

6:07 a.m. A Franconia-Springfield-bound Blue Line train at Smithsonian was delayed 5 minutes due to an equipment problem.

6:52 a.m. A Shady Grove-bound Red Line train at NoMa-Gallaudet U was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

7:08 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 4 minutes due to a door problem.

7:27 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:37 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:42 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:17 a.m. A Grosvenor-bound Red Line train at Brookland-CUA was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

8:45 a.m. A Shady Grove-bound Red Line train at Woodley Park was expressed for schedule adherence/improved train spacing.

12:16 p.m. A New Carrollton-bound Orange Line train at Vienna was delayed 8 minutes due to an operational problem.

12:24 p.m. A Largo Town Center-bound Silver Line train at East Falls Church was offloaded due to an operational problem. Passengers experienced an 8-minute delay.

2:34 p.m. A Glenmont-bound Red Line train at Fort Totten was delayed 14 minutes due to a signal problem.

3:30 p.m. A Vienna-bound Orange Line train at Potomac Avenue was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

3:37 p.m. A Largo Town Center-bound Silver Line train at was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

4:01 p.m. A Largo Town Center-bound Blue Line train at Capitol Heights was expressed for schedule adherence/improved train spacing.

4:39 p.m. A Glenmont-bound Red Line train at Rhode Island Avenue was offloaded due to a report of fire off Metro property. Rail service suspended at the request of DC EMS due to heavy smoke. Passengers experienced an 8-minute delay.

4:45 p.m. A Vienna-bound Orange Line train at Dunn Loring was offloaded due to police activity. Passengers experienced a 22-minute delay.

4:49 p.m. A Vienna-bound Orange Line train at Dunn Loring was offloaded due to police activity. Passengers experienced an 8-minute delay.

4:53 p.m. A New Carrollton-bound Orange Line train at Ballston-MU was rerouted to Largo Town Center for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

5:45 p.m. Red Line service was suspended between Rhode Island Avenue and Silver Spring at the request of DC EMS. At approximately 8:00 p.m., service was restored between Rhode Island Avenue and Fort Totten. Shuttle bus service was provided. Customers experienced delays up to 30 minutes through system close.