Daily Service Report for Wednesday, May 02, 2018

Rush Hour Promise
87.9% of all Metrorail customers arrived on-time.
95.2% arrived within 5 min of expected time.
2,239 (or 0.3% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

7:21 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:25 a.m. A Glenmont-bound Red Line train at Grosvenor-Strathmore was offloaded due to an equipment problem. Passengers experienced a 6-minute delay.

8:04 a.m. A Vienna-bound Orange Line train at Dunn Loring was expressed for schedule adherence/improved train spacing.

8:07 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in an 8-minute gap in service.

8:31 a.m. A Grosvenor-bound Red Line train at Woodley Park was offloaded due to a brake problem. Passengers experienced a 5-minute delay.

8:35 a.m. A New Carrollton-bound Orange Line train at L'Enfant Plaza was delayed 14 minutes due to a medical emergency.

9:05 a.m. A Shady Grove-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

5:29 p.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore did not operate, resulting in a 4-minute gap in service.

6:15 p.m. A Huntington-bound Yellow Line train at Pentagon was offloaded due to a brake problem. Passengers experienced a 13-minute delay.

7:30 p.m. A Shady Grove-bound Red Line train at White Flint was offloaded due to a report of smoke. Passengers experienced a 25-minute delay.

7:43 p.m. A Glenmont-bound Red Line train at Metro Center was offloaded due to a brake problem. Passengers experienced an 8-minute delay.