Daily Service Report for Tuesday, April 17, 2018

Rush Hour Promise
82.9% of all Metrorail customers arrived on-time.
90.6% arrived within 5 min of expected time.
20,634 (or 3.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:00 a.m. A Glenmont-bound Red Line train at Shady Grove was delayed 5 minutes due to police activity.

5:32 a.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 4 minutes due to an operational problem.

6:12 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

6:30 a.m. A Largo Town Center-bound Silver Line train at Stadium-Armory was offloaded and rerouted to New Carrollton for schedule adherence/improved train spacing. Passengers experienced a 4-minute delay.

6:49 a.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

6:49 a.m. A Wiehle-Reston East-bound Blue Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

7:08 a.m. A Franconia-Springfield-bound Blue Line train at Van Dorn Street was expressed for schedule adherence/improved train spacing.

7:11 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:52 a.m. A Greenbelt-bound Green Line train at Congress Heights was delayed 4 minutes due to an equipment problem.

7:58 a.m. A Glenmont-bound Red Line train at Dupont Circle was offloaded due to a report of smoke. As a result, Red Line service was temporarily suspended between Farragut North and Judiciary Square. Several trains were offloaded and turned back for schedule adherence/improved train spacing. Service was restored at 8:28 a.m. via single tracking between Farragut North and Judiciary Square. Two-track service was restored at 10:30 a.m. Customers experienced delays up to 30 minutes.

8:36 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

9:33 a.m. A Greenbelt-bound Green Line train at Columbia Heights was delayed 4 minutes due to a door problem.

9:35 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

12:39 p.m. A Huntington-bound Yellow Line train at Georgia Ave-Petworth was delayed 8 minutes due to a door problem.

12:39 p.m. A Greenbelt-bound Green Line train at Fort Totten was offloaded due to a door problem. Passengers experienced a 24-minute delay.

12:46 p.m. A Huntington-bound Yellow Line train at Fort Totten was delayed 12 minutes due to an operational problem.

12:50 p.m. A Ft. Totten-bound Yellow Line train at Fort Totten was delayed 6 minutes due to police activity.

1:01 p.m. A Branch Avenue-bound Green Line train at Greenbelt was delayed 9 minutes due to an operational problem.

2:00 p.m. A Vienna-bound Orange Line train at New Carrollton was delayed 5 minutes due to an operational problem.

3:50 p.m. A Branch Avenue-bound Green Line train at Fort Totten was delayed 5 minutes due to a door problem.

4:51 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

4:57 p.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore did not operate, resulting in a 4-minute gap in service.

6:20 p.m. A Shady Grove-bound Red Line train at Farragut North was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

9:35 p.m. A Glenmont-bound Red Line train at Gallery Pl-Chinatown was delayed 9 minutes due to an unauthorized person on the track.

10:07 p.m. A Shady Grove-bound Red Line train at Bethesda was delayed 9 minutes due to debris on the track.