Daily Service Report for Monday, April 16, 2018
Rush Hour Promise
92.9% of all Metrorail customers arrived on-time.
98.4% arrived within 5 min of expected time.
497 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.
Today's Service Exceptions
5:36 a.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 4 minutes due to a door problem.
6:08 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 4 minutes due to an operational problem.
7:15 a.m. A Franconia-Springfield-bound Blue Line train at Van Dorn Street was expressed for schedule adherence/improved train spacing.
8:19 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.
8:25 a.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore did not operate, resulting in a 4-minute gap in service.
9:21 a.m. A Glenmont-bound Red Line train at Farragut North was delayed 5 minutes due to an operational problem.
9:47 a.m. A Shady Grove-bound Red Line train at Silver Spring was delayed 6 minutes due to a brake problem.
3:33 p.m. A Branch Avenue-bound Green Line train at Southern Avenue was delayed 8 minutes due to police activity.
3:39 p.m. A Largo Town Center-bound Blue Line train at L'Enfant Plaza was delayed 4 minutes due to an unattended package.
4:21 p.m. A Wiehle-Reston East-bound Silver Line train at Ballston-MU was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.
5:58 p.m. A Glenmont-bound Red Line train at Farragut North was offloaded due to a report of smoke. The report was unfounded. Passengers experienced a 5-minute delay.
10:03 p.m. A Branch Avenue-bound Green Line train at Shaw-Howard University did not service the station due to an operational problem. Passengers experienced a 20-minute delay.