Daily Service Report for Thursday, April 05, 2018

Rush Hour Promise
84.7% of all Metrorail customers arrived on-time.
94.3% arrived within 5 min of expected time.
7,829 (or 1.0% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

6:10 a.m. Service was temporarily suspended between Ballston and Virginia Square due to a report of smoke. Shuttle bus service was provided. Several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 45 minutes until approximately 8:00 a.m.

6:24 a.m. A New Carrollton-bound Orange Line train at East Falls Church was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

6:31 a.m. A Huntington-bound Yellow Line train at Pentagon was routed to Franconia-Springfield for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

7:19 a.m. A Mt. Vernon Square-bound Yellow Line train at Huntington was delayed 4 minutes due to an operational problem.

7:35 a.m. A Mt. Vernon Square-bound Yellow Line train at Huntington was delayed 4 minutes due to an operational problem.

7:51 a.m. A Mt. Vernon Square-bound Yellow Line train at Huntington did not operate, resulting in an 8-minute gap in service.

8:01 a.m. A Greenbelt-bound Green Line train at L'Enfant Plaza was delayed 4 minutes due to an operational problem.

12:19 p.m. A Glenmont-bound Red Line train at Rhode Island Avenue was delayed 5 minutes due to a signal problem.

1:29 p.m. A Silver Spring-bound Red Line train at Cleveland Park was delayed 5 minutes due to police activity.

2:56 p.m. A Shady Grove-bound Red Line train at Dupont Circle was delayed 4 minutes due to a medical emergency.

3:49 p.m. A Glenmont-bound Red Line train at Cleveland Park did not service the station due to an operational problem. Passengers experienced an 8-minute delay.

4:12 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

4:51 p.m. A Shady Grove-bound Red Line train at Brookland-CUA was delayed 4 minutes due to an unattended package.

4:52 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

5:07 p.m. A Largo Town Center-bound Silver Line train at Largo Town Center was delayed 8 minutes due to a brake problem.

5:09 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

5:43 p.m. A Shady Grove-bound Red Line train at Wheaton was delayed 9 minutes due to police activity.

5:43 p.m. A Glenmont-bound Red Line train at Wheaton was delayed 9 minutes due to police activity.

6:02 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:19 p.m. A Glenmont-bound Red Line train at Tenleytown-AU was offloaded due to a door problem. Passengers experienced a 4-minute delay.

6:47 p.m. A Vienna-bound Orange Line train at Clarendon was delayed 5 minutes due to an operational problem.

8:40 p.m. A Ft. Totten-bound Yellow Line train at Huntington was delayed 6 minutes due to an equipment problem.

8:54 p.m. A Shady Grove-bound Red Line train at Silver Spring was delayed 8 minutes due to a signal problem.