Daily Service Report for Friday, February 16, 2018

Rush Hour Promise
89.6% of all Metrorail customers arrived on-time.
97.4% arrived within 5 min of expected time.
634 (or 0.2% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

6:47 a.m. A New Carrollton-bound Orange Line train at Landover was expressed for schedule adherence/improved train spacing.

6:47 a.m. A Vienna-bound Orange Line train at New Carrollton was delayed 5 minutes due to an operational problem.

6:56 a.m. A Franconia-Springfield-bound Blue Line train at Capitol Heights was offloaded due to a door problem. Passengers experienced an 8-minute delay.

7:16 a.m. A Vienna-bound Orange Line train at Capitol South was rerouted to Franconia-Springfield for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

7:18 a.m. A Silver Spring-bound Red Line train at Dupont Circle was offloaded due to a brake problem. Passengers experienced a 2-minute delay.

7:28 a.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was offloaded due to an equipment problem. Passengers experienced a 6-minute delay.

8:01 a.m. A Wiehle-Reston East-bound Silver Line train at Spring Hill was expressed for schedule adherence/improved train spacing.

8:03 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:42 a.m. A Grosvenor-bound Red Line train at Friendship Heights was delayed 9 minutes due to maintenance activity.

9:27 a.m. A Shady Grove-bound Red Line train at Friendship Heights was delayed 5 minutes due to maintenance activity.

9:40 a.m. A Franconia-Springfield-bound Blue Line train at King St-Old Town was delayed 5 minutes due to an operational problem.

10:05 a.m. A Shady Grove-bound Red Line train at Silver Spring was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

1:52 p.m. A Shady Grove-bound Red Line train at Dupont Circle was delayed 6 minutes due to a medical emergency.

3:21 p.m. A Glenmont-bound Red Line train at Rhode Island Avenue was offloaded due to a brake problem. Passengers experienced a 4-minute delay.

3:45 p.m. A Grosvenor-bound Red Line train at Grosvenor-Strathmore was delayed 4 minutes due to a brake problem.

3:45 p.m. A Grosvenor-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

3:55 p.m. A Wiehle-Reston East-bound Silver Line train at Federal Triangle was offloaded due to a door problem. Passengers experienced an 8-minute delay.

4:01 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

5:16 p.m. A Largo Town Center-bound Blue Line train at Potomac Avenue was delayed 4 minutes due to a door problem.