Daily Service Report for Thursday, February 15, 2018

Rush Hour Promise
88.1% of all Metrorail customers arrived on-time.
96.4% arrived within 5 min of expected time.
1093 (or 0.2% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

4:56 a.m. A Franconia-Springfield-bound Blue Line train at Morgan Boulevard was delayed 11 minutes due to police activity.

5:12 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 9 minutes due to an equipment problem.

7:05 a.m. A Glenmont-bound Red Line train at Dupont Circle was delayed 6 minutes due to an operational problem.

7:16 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:45 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 5 minutes due to a door problem.

7:48 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 5 minutes due to a door problem.

8:23 a.m. A New Carrollton-bound Orange Line train at Virginia Square was delayed 9 minutes due to a door problem.

8:46 a.m. A Largo Town Center-bound Silver Line train at Court House was delayed 4 minutes due to a door problem.

11:51 a.m. A Greenbelt-bound Green Line train at Congress Heights was delayed 9 minutes due to an operational problem.

12:00 p.m. A Ft. Totten-bound Yellow Line train at Columbia Heights was offloaded due to a brake problem. Passengers experienced a 12-minute delay.

12:10 p.m. A Franconia-Springfield-bound Blue Line train at Benning Road was delayed 4 minutes due to maintenance activity.

2:43 p.m. Red Line service was temporarily suspended between Judiciary Square and NoMa-Gallaudet due to a report of smoke. Service was restored via single tracking at approximately 3:00 p.m. Customers experienced delays up to 20 minutes until approximately 4:00 p.m.

4:44 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

5:32 p.m. A Largo Town Center-bound Silver Line train at Smithsonian was offloaded due to a door problem. Passengers experienced a 9-minute delay.