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Covid-19 Public Information

Metro continues to actively respond to the Covid-19 public health emergency, taking all appropriate measures to protect the health and safety of our frontline colleagues, our customers, and the community at large. Beginning with the first reported Covid-19 case involving a Metro employee on March 16, Metro has worked to be as transparent as possible, providing specific details on each case as permitted by health privacy law and our own obligations to employee confidentiality. 

Following the 100th reported Covid-19 case, Metro has streamlined its public reporting to a provide a continually updated snapshot of case numbers. Metro's commitment to fully and appropriately responding to each case -- including sanitizing and disinfecting workspaces, contact tracing and quarantine -- has not changed. 

View details of the first 100 Metro employee cases

 Confirmed Cases   Returned to Work   Hospitalized   Lives Lost
 535  463  3 2

Last updated: Wednesday, November 25, 2020

  • Metro only reports confirmed cases involving our employees. Contractors and members of the general public are not included in Metro's public reporting of Covid-19 cases. 
  • For Metro's reporting purposes, a case is considered "confirmed" upon receipt of documentation from public health authorities or an employee's medical provider.

Metro loses second employee to Covid-19

Issued: Wednesday, November 18, 2020

Today, we learned of another Covid-related loss in our Metro family. Our colleague, who worked as a Storeroom Clerk, passed over the weekend after taking sick more than one month ago. Our Office of Occupational Health and Wellness was aware of our colleague's condition and made all notifications of close contact at the time they tested positive.   

The entire Metro family sends our deepest condolences to our colleague's family and loved ones. Grief support counselors are available for any employee who may need support. Consistent with our values and professional standards, we will not publicly release or confirm the victim's name, and we would ask that members of the media be appropriately sensitive.

We lost a friend and colleague

Issued: Friday, August 21, 2020

Overnight, we learned that we lost a friend and colleague. This is the first known Covid-related death in the Metro family, an employee who worked as a manager in the Rail Operations Control Center prior to becoming ill several weeks ago. Consistent with our values and professional standards, we will not publicly release or confirm the victim's name, and we would ask that members of the media be appropriately sensitive, as there is a grieving family behind this tragic loss. 

Grief support counselors are available today and in the days ahead for any employee who may need support. We extend our deepest condolences to our fallen colleague's family and friends, and ask that you keep them in your thoughts.


Ridership Monitoring

The table shows estimated rail and bus ridership by day during the Covid-19 pandemic. On June 17, 2020, Metro restated bus ridership figures on this table that are more accurate. See the explanation below for details. Please note that all figures presented on this page are considered unofficial and may be restated as necessary. This data is intended for assessing general trends and/or changes in ridership levels over time.

How Metro estimates bus ridership: Prior to Covid-19, Metro calculated bus ridership using farebox data, i.e. the "cash register" located at the front of each bus. Each passenger who tapped a SmarTrip card or paid with cash would counted, along with input from bus operators logging fare evasion.. Starting in April, Metro has required "rear-door boarding" and waived bus fares as part of a comprehensive effort to protect our frontline workforce from exposure to Covid-19. on Metrobus. Since then, Metro has had to transition to a new method of estimating bus ridership based on data from Automatic Passenger Counter systems (APC), which use infrared sensors mounted near the bus doors that count each passenger as they enter the bus. This method has an inherent "noise factor" that must be calculated and subtracted from the raw figures in order to provide the most reliable estimate of bus ridership each day. Raw, unprocessed data is called "unadjusted" figures, and were initially stated to allow the public to gauge Metro's progress in limiting transit utilization in the interest of public health.

Figures shown below are based on adjusted APC ridership counts for accuracy and to allow for relative comparisons between dates. (For transparency, all previously stated unadjusted ridership figures are available on a separate page. However, we do not recommend using unadjusted figures now that more accurate data is available.)

As of October 13, 2020, the table below will be updated once weekly to streamline the data reporting process as the pandemic recovery continues. Detailed historical data on rail, bus, and parking ridership from Metro's fare system, updated monthly, is also available via Metro's Ridership Portal.

  2020 Ridership Change vs. 2019
Date Rail Adjusted Bus Rail Bus
11/29/20 Su 37,000 108,000 -79% -30%
11/28/20 Sa 52,000 140,000 -78% -30%
11/27/20 Fr 54,000 174,000 -86% -49%
11/26/20 Th 21,000 84,000 -77% -16%
11/25/20 We 76,000 204,000 -84% -36%
11/24/20 Tu 80,000194,000 -87% -52%
11/23/20 Mo 79,000 185,000 -87% -55%
11/22/20 Su 37,000 108,000 -79% -30%
11/21/20 Sa 52,000 140,000 -78% -30%
11/20/20 Fr 87,000 204,000 -86% -49%
11/19/20 Th 85,000 185,000 -88% -56%
11/18/20 We 84,000 174,000 -88% -59%
11/17/20 Tu 83,000178,000 -88% -59%
11/16/20 Mo 84,000 178,000 -87% -58%
11/15/20 Su 38,000 99,000 -76% -35%
11/14/20 Sa 80,000 137,000 -66% -34%
11/13/20 Fr 94,000 202,000 -85% -50%
11/12/20 Th 81,000 179,000 -88% -57%
11/11/20 We 59,000 136,000 -84% -49%
11/10/20 Tu 89,000206,000 -87% -49%
11/9/20 Mo 85,000 194,000 -87% -52%
11/8/20 Su 45,000 111,000 -75% -31%
11/7/20 Sa 77,000 142,000 -71% -31%
11/6/20 Fr 90,000 194,000 -86% -52%
11/5/20 Th 86,000 199,000 -88% -53%
11/4/20 We 81,000 189,000 -89% -58%
11/3/20 Tu 84,000189,000 -88% -56%
11/2/20 Mo 82,000 193,000 -87% -55%
11/1/20 Su 33,000 100,000 -82% -39%
10/31/20 Sa 55,000 146,000 -89% -30%
10/30/20 Fr 91,000 196,000 -86% -53%
10/29/20 Th 76,000 163,000 -88% -61%
10/28/20 We 90,000 188,000 -88% -57%
10/27/20 Tu 86,000186,000 -88% -57%
10/26/20 Mo 82,000 187,000 -87% -57%
10/25/20 Su 38,000 95,000 -87% -35%
10/24/20 Sa 59,000 143,000 -83% -35%
10/23/20 Fr 92,000 201,000 -87% -52%
10/22/20 Th 88,000 191,000 -88% -56%
10/21/20 We 88,000 191,000 -88% -57%
10/20/20 Tu 86,000 199,000 -87% -53%
10/19/20 Mo 83,000 181,000 -87% -59%
10/18/20 Su 41,000 101,000 -71% -20%
10/17/20 Sa 65,000 140,000 -76% -36%
10/16/20 Fr 86,000 190,000 -86% -54%
10/15/20 Th 91,000 191,000 -87% -56%
10/14/20 We 89,000 195,000 -87% -52%
10/13/20 Tu 86,000 195,000 -88% -56%
10/12/20 Mo 57,000 134,000 -75% -51%
10/11/20 Su 35,000 92,000 -85% -43%
10/10/20 Sa 58,000 129,000 -81% -40%
10/9/20 Fr 89,000 187,000 -86% -54%
10/8/20 Th 88,000 191,000 -87% -57%
10/7/20 We 88,000 185,000 -87% -58%
10/6/20 Tu 85,000 185,000 -88% -58%
10/5/20 Mo 82,000 188,000 -87% -58%
10/4/20 Su 41,000 104,000 -81% -37%
10/3/20 Sa 61,000 139,000 -77% -34%
10/2/20 Fr 90,000 195,000 -86% -55%
10/1/20 Th 88,000 189,000 -87% -59%
9/30/20 We 86,000 179,000 -88% -60%
9/29/20 Tu 84,000 177,000 -88% -61%
9/28/20 Mo 84,000 184,000 -86% -56%
9/27/20 Su 45,000 101,000 -76% -40%
9/26/20 Sa 80,000 120,000 -69% -45%
9/25/20 Fr 94,000 179,000 -85% -57%
9/24/20 Th 92,000 179,000 -87% -60%
9/23/20 We 92,000 178,000 -87% -60%
9/22/20 Tu 85,000 177,000 -88% -60%
9/21/20 Mo 81,000 170,000 -88% -60%
9/20/20 Su 42,000 96,000 -77% -43%
9/19/20 Sa 61,000 130,000 -79% -43%
9/18/20 Fr 86,000 184,000 -83% -63%
9/17/20 Th 82,000 164,000 -87% -57%
9/16/20 We 85,000 180,000 -88% -60%
9/15/20 Tu 78,000 175,000 -88% -61%
9/14/20 Mo 78,000 175,000 -88% -61%
9/13/20 Su 38,000 95,000 -80% -43%
9/12/20 Sa 50,000 126,000 -82% -43%
9/11/20 Fr 83,000 186,000 -87% -56%
9/10/20 Th 75,000 162,000 -89% -63%
9/9/20 We 79,000 173,000 -88% -61%
9/8/20 Tu 80,000 172,000 -88% -62%
9/7/20 Mo 42,000 111,000 -73% -33%
9/6/20 Su 41,000 97,000 -74% -42%
9/5/20 Sa 52,000 124,000 -77% -45%
9/4/20 Fr 80,000 185,000 -88% -59%
9/3/20 Th 79,000 168,000 -88% -62%
9/2/20 We 79,000 178,000 -88% -60%
9/1/20 Tu 77,000 174,000 -88% -62%
8/31/20 Mo 71,000 157,000 -88% -66%
8/30/20 Su 39,000 90,000 -80% -48%
8/29/20 Sa 44,000 113,000 -84% -46%
8/28/20 Fr 110,000 181,000 -80% -55%
8/27/20 Th 80,000 167,000 -87% -60%
8/26/20 We 77,000 167,000 -88% -59%
8/25/20 Tu 74,000 166,000 -88% -61%
8/24/20 Mo 71,000 167,000 -88% -59%
8/23/20 Su 33,000 81,000 -79% -50%
8/22/20 Sa 43,000 70,000 -82% -68%
8/21/20 Fr 74,000 150,000 -86% -57%
8/20/20 Th 74,000 139,000 -88% -64%
8/19/20 We 71,000 142,000 -89% -63%
8/18/20 Tu 73,000 145,000 -88% -62%
8/17/20 Mo 68,000 136,000 -88% -64%
8/16/20 Su 28,000 56,000 -84% -65%
8/15/20 Sa 35,000 70,000 -86% -67%
8/14/20 Fr 64,000 147,000 -89% -60%
8/13/20 Th 61,000 129,000 -90% -66%
8/12/20 We 64,000 131,000 -90% -67%
8/11/20 Tu 65,000 139,000 -90% -63%
8/10/20 Mo 63,000 135,000 -89% -65%
8/9/20 Su 27,000 55,000 -84% -67%
8/8/20 Sa 36,000 70,000 -84% -67%
8/7/20 Fr 64,000 151,000 -89% -60%
8/6/20 Th 63,000 130,000 -90% -67%
8/5/20 We 68,000 147,000 -89% -61%
8/4/20 Tu 53,000 122,000 -92% -69%
8/3/20 Mo 62,000 137,000 -90% -65%
8/2/20 Su 26,000 55,000 -86% -67%
8/1/20 Sa 35,000 75,000 -86% -65%
7/31/20 Fr 61,000 147,000 -91% -62%
7/30/20 Th 63,000 129,000 -90% -68%
7/29/20 We 63,000 139,000 -90% -64%
7/28/20 Tu 63,000 133,000 -91% -67%
7/27/20 Mo 61,000 133,000 -90% -66%
7/26/20 Su 26,000 55,000 -87% -66%
7/25/20 Sa 34,000 65,000 -88% -70%
7/24/20 Fr 59,000 134,000 -91% -65%
7/23/20 Th 62,000 136,000 -91% -66%
7/22/20 We 59,000 130,000 -92% -68%
7/21/20 Tu 60,000 127,000 -91% -68%
7/20/20 Mo 58,000 121,000 -91% -69%
7/19/20 Su 23,000 49,000 -87% -67%
7/18/20 Sa 31,000 65,000 -89% -67%
7/17/20 Fr 60,000 136,000 -91% -64%
7/16/20 Th 60,000 130,000 -91% -68%
7/15/20 We 60,000 141,000 -91% -64%
7/14/20 Tu 60,000 133,000 -91% -68%
7/13/20 Mo 58,000 130,000 -91% -68%
7/12/20 Su 24,000 50,000 -87% -69%
7/11/20 Sa 31,000 63,000 -88% -70%
7/10/20 Fr 59,000 143,000 -91% -64%
7/9/20 Th 59,000 125,000 -91% -67%
7/8/20 We 59,000 139,000 -92% -67%
7/7/20 Tu 57,000 128,000 -92% -70%
7/6/20 Mo 57,000 127,000 -90% -64%
7/5/20 Su 25,000 45,000 -86% -71%
7/4/20 Sa 37,000 52,000 -90% -68%
7/3/20 Fr 41,000 58,000 -90% -64%
7/2/20 Th 63,000 126,000 -90% -69%
7/1/20 We 62,000 137,000 -90% -66%
6/30/20 Tu 60,000 122,000 -91% -70%
6/29/20 Mo 58,000 131,000 -91% -68%
6/28/20 Su 24,000 47,000 -87% -72%
6/27/20 Sa 31,000 51,000 -88% -77%
6/26/20 Fr 57,000 101,000 -91% -75%
6/25/20 Th 55,000 99,000 -92% -76%
6/24/20 We 56,000 100,000 -92% -77%
6/23/20 Tu 53,000 98,000 -92% -77%
6/22/20 Mo 53,000 98,000 -92% -76%
6/21/20 Su 22,000 39,000 -90% -77%
6/20/20 Sa 24,000 42,000 -92% -81%
6/19/20 Fr 53,000 93,000 -92% -77%
6/18/20 Th 48,000 95,000 -93% -77%
6/17/20 We 47,000 90,000 -93% -78%
6/16/20 Tu 50,000 91,000 -93% -78%
6/15/20 Mo 50,000 94,000 -92% -76%
6/14/20 Su 23,000 34,000 -87% -80%
6/13/20 Sa 31,000 47,000 -79% -79%
6/12/20 Fr 52,000 97,000 -92% -77%
6/11/20 Th 47,000 86,000 -93% -79%
6/10/20 We 49,000 90,000 -92% -79%
6/9/20 Tu 49,000 91,000 -92% -80%
6/8/20 Mo 50,000 87,000 -92% -79%
6/07/20 Su 27,00040,000 -86%-74%
6/06/20 Sa 61,00043,000 -82% -82%