Covid-19 Public Information
Metro continues to actively respond to the Covid-19 public health emergency, taking all appropriate measures to protect the health and safety of our frontline colleagues, our customers, and the community at large. Beginning with the first reported Covid-19 case involving a Metro employee on March 16, Metro has worked to be as transparent as possible, providing specific details on each case as permitted by health privacy law and our own obligations to employee confidentiality.
Following the 100th reported Covid-19 case, Metro has streamlined its public reporting to a provide a continually updated snapshot of case numbers. Metro's commitment to fully and appropriately responding to each case -- including sanitizing and disinfecting workspaces, contact tracing and quarantine -- has not changed.
|Confirmed Cases||Returned to work||Hospitalized|
Covid-19 case data was last updated Thursday, June 25, 2020
- Metro only reports confirmed cases involving our employees. Contractors and members of the general public are not included in Metro's public reporting of COVID-19 cases.
- For Metro's reporting purposes, a case is considered "confirmed" upon receipt of documentation from public health authorities or an employee's medical provider.
The table shows estimated rail and bus ridership by day during the Covid-19 pandemic. On June 17, 2020, Metro restated bus ridership figures on this table that are more accurate. See the explanation below for details. Please note that all figures presented on this page are considered unofficial and may be restated as necessary. This data is intended for assessing general trends and/or changes in ridership levels over time.
How Metro estimates bus ridership: Prior to Covid-19, Metro calculated bus ridership using farebox data, i.e. the "cash register" located at the front of each bus. Each passenger who tapped a SmarTrip card or paid with cash would counted, along with input from bus operators logging fare evasion.. Starting in April, Metro has required "rear-door boarding" and waived bus fares as part of a comprehensive effort to protect our frontline workforce from exposure to Covid-19. on Metrobus. Since then, Metro has had to transition to a new method of estimating bus ridership based on data from Automatic Passenger Counter systems (APC), which use infrared sensors mounted near the bus doors that count each passenger as they enter the bus. This method has an inherent "noise factor" that must be calculated and subtracted from the raw figures in order to provide the most reliable estimate of bus ridership each day. Raw, unprocessed data is called "unadjusted" figures, and were initially stated to allow the public to gauge Metro's progress in limiting transit utilization in the interest of public health.
Figures shown below are based on adjusted APC ridership counts for accuracy and to allow for relative comparisons between dates. (For transparency, all previously stated unadjusted ridership figures are available on a separate page. However, we do not recommend using unadjusted figures now that more accurate data is available.)
|2020 Ridership||Change vs. 2019|