Covid-19 Public Information
Metro continues to actively respond to the Covid-19 public health emergency, taking all appropriate measures to protect the health and safety of our frontline colleagues, our customers, and the community at large. Beginning with the first reported Covid-19 case involving a Metro employee on March 16, Metro has worked to be as transparent as possible, providing specific details on each case as permitted by health privacy law and our own obligations to employee confidentiality.
Following the 100th reported Covid-19 case, Metro has streamlined its public reporting to a provide a continually updated snapshot of case numbers. Metro's commitment to fully and appropriately responding to each case -- including sanitizing and disinfecting workspaces, contact tracing and quarantine -- has not changed.
|Confirmed Cases||Returned to Work||Hospitalized||Lives Lost|
Last updated Wednesday, March 3, 2021
- Metro only reports confirmed cases involving our employees. Contractors and members of the general public are not included in Metro's public reporting of Covid-19 cases.
- For Metro's reporting purposes, a case is considered "confirmed" upon receipt of documentation from public health authorities or an employee's medical provider.
We lost a friend and colleague
Issued: Friday, August 21, 2020
Overnight, we learned that we lost a friend and colleague. This is the first known Covid-related death in the Metro family, an employee who worked as a manager in the Rail Operations Control Center prior to becoming ill several weeks ago. Consistent with our values and professional standards, we will not publicly release or confirm the victim's name, and we would ask that members of the media be appropriately sensitive, as there is a grieving family behind this tragic loss.
Grief support counselors are available today and in the days ahead for any employee who may need support. We extend our deepest condolences to our fallen colleague's family and friends, and ask that you keep them in your thoughts.
The table shows estimated rail and bus ridership by day during the Covid-19 pandemic. On June 17, 2020, Metro restated bus ridership figures on this table that are more accurate. See the explanation below for details. Please note that all figures presented on this page are considered unofficial and may be restated as necessary. This data is intended for assessing general trends and/or changes in ridership levels over time.
How Metro estimates bus ridership: Prior to Covid-19, Metro calculated bus ridership using farebox data, i.e. the "cash register" located at the front of each bus. Each passenger who tapped a SmarTrip card or paid with cash would counted, along with input from bus operators logging fare evasion.. Starting in April, Metro has required "rear-door boarding" and waived bus fares as part of a comprehensive effort to protect our frontline workforce from exposure to Covid-19. on Metrobus. Since then, Metro has had to transition to a new method of estimating bus ridership based on data from Automatic Passenger Counter systems (APC), which use infrared sensors mounted near the bus doors that count each passenger as they enter the bus. This method has an inherent "noise factor" that must be calculated and subtracted from the raw figures in order to provide the most reliable estimate of bus ridership each day. Raw, unprocessed data is called "unadjusted" figures, and were initially stated to allow the public to gauge Metro's progress in limiting transit utilization in the interest of public health.
Figures shown below are based on adjusted APC ridership counts for accuracy and to allow for relative comparisons between dates. (For transparency, all previously stated unadjusted ridership figures are available on a separate page. However, we do not recommend using unadjusted figures now that more accurate data is available.)
The 2021 table below will be updated once weekly to streamline the data reporting process as the pandemic recovery continues. To view 2020 ridership data, please visit the Ridership Monitoring Archive. Detailed historical data on rail, bus, and parking ridership from Metro's fare system, updated monthly, is also available via Metro's Ridership Portal.
|2021 Ridership||Change vs. 2020|