Metro during the Covid-19 public health emergency
Making the essential possible
These are unprecedented times and your health and safety is the utmost importance to us. Metro is proactively working to adapt our operations to new challenges while retaining our vision to become an employer of choice and the region's transportation provider of choice.
Wear a cloth face covering
Beginning next week, Metro is requiring all customers wear a face covering while traveling on Metro. The use of simple, homemade face coverings will help people who may have the virus from transmitting it to others.
Our recovery plan considers how to protect employees and customers. It complies with guidance from the Centers for Disease Control and Prevention and supports guidelines from regional leaders that are based on science and public health.
Our April survey of SmarTrip Cardholders found customers want visible and frequent disinfecting of rail cars, buses and stations. This requires fundamental changes to old practices.
Frequently Asked Questions
Protecting Our Employees
As frontline transit employees work to keep trains and buses running for essential trips, we have implemented additional protections to keep Metro's workforce safe during the Covid-19 public health emergency.