What do you think about limited-stop bus service going cash-free?

Notice of Public Hearing | Información en Español  | Hearing Presentation PDF Icon

Customer brochures

English PDF Icon
Survey
한국어 PDF Icon
Korean
中文 PDF Icon
Chinese
Tiếng Việt PDF Icon
Vietnamese
አማርኛ PDF Icon
Amharic
Français PDF Icon
French

Metro is looking at ways to speed up bus service and is considering going cash-free on limited-stop routes by only allowing payment with a pre-loaded SmarTrip® card.

Passenger boarding and fare payment can take up to 25% of a bus route's travel time. Research shows that cash payments take much longer than SmarTrip® taps.

Current limited-stop routes under consideration are: 16Y, 37, 39, 59, A9, G9, J4, K9, S9, X9, REX, and Metroway, as well as future new limited-stop routes. Route 79 MetroExtra is currently cash-free as part of a pilot. Local routes would continue to accept cash.

Metro is asking for feedback on the proposal to go cash-free on limited-stop bus routes.

Provide your comments online or in person by 9:00 a.m. on Monday, September 24, 2018.

  • Complete the online survey and provide written comments.
  • Attend an open house at 6:30 p.m. and public hearing starting at 7:00 p.m. at Metro Headquarters, 600 5th Street NW, Washington DC on Monday, September 17, 2018. Speaker registration is onsite only and will close after the last speaker.

Public feedback will be provided to Metro's Board of Directors in November 2018 as part of the final decision making process. In accordance with Federal Transit Administration guidance, Metro would conduct additional public outreach and a Title VI analysis prior to any permanent removal of cash as a fare payment option.

Public participation is solicited without regard to race, color, national origin, age, gender, religion, disability or family status. If you require special accommodations under the Americans with Disabilities Act or translation services (free of charge), contact the project team at 202-962-2511 (TTY: 202-962-2033) at least 48 hours in advance.