Metrorail 15-Minute Grace Period
Starting July 1 2016, WMATA will implement a grace period for customers that enter and exit the same rail station in 15 minutes or less.
Here is how it works
- Customers that tap in and out of the same station within 15 minutes, and do not use a rail pass, will receive a trip credit in the amount of the fare they were charged.
- Customers who enter from one mezzanine and exit from another at the same station are still eligible for the credit.
- Customers using rail passes are ineligible because they do not pay on an individual trip basis.
- Customers who pay their fare with stored value will receive a credit to their SmarTrip® card within 72 hours of their grace period transaction.
- The credit will be delivered to your SmarTrip® card in the form of an Autoload.
- If you transfer from rail to bus, a second adjustment will be made to your SmarTrip® card.
- The bus transfer discount will be deducted because no rail trip was taken.
- However, no deduction will be made if, for example, you arrived at the rail station on a bus and were still within the two-hour free transfer window.
(see Bus Transfers)
- Like normal autoload transactions, grace period credits that are not retrieved in 30-days will expire.
- Customers who pay their fare with SmartBenefits® will see a credit for the entire prior month on the first of each month.
- Ineligible bus transfers will be deducted from the credit.
- The remaining balance will be rounded up to the nearest dollar.
- The credit will be used before the customer's normal SmartBenefits® allotment is used.
- Any retrieved SmartBenefit® credit that is unused at month end will also expire.
- This approach complies with IRS regulations.