Metro Transit Police Department Community Services Bureau

Contact us at MTPD_BridgingTheGap@wmata.com

Community outreach and engagement are essential in the development of effective partnerships, relationships and also are the most effective means to ensure that all riders feel welcome and safe on Metro's buses and trains. The men and women of the Metro Transit Police Department (MTPD) are committed to its mission of safety and protection, building trust, and providing quality service to promote safety and professionalism.

The MTPD Community Services Bureau works to establish trust and a demonstrative working rapport with our customers and the greater community. We are continually present at metro and bus stations, supporting community events, school seminars and assemblies, and area-wide functions in conjunction with various agencies across the D.C., Maryland, and Virginia locations. The CSB team, consisting of the Youth Services Division Officers and Community Outreach and Engagement Officers, are handing out safety tips and memorable trinkets, including preventive measures with detailed information to remain safe while traveling and navigating through metro stations. We believe in bridging the gap as a mantra to service humankind in safety, support and other positive endeavors.

The Youth Services Division works diligently to provide specialization and consistency when engaging youth in our local schools and networks with school administrators to identify at-risk students, develop early intervention programs, and provide a space for Youth Advisory Council - promoting college readiness, influential leaders, and global citizens. In addition, the CSB team is excitedly working on expanding our program further to support the community with health and wellness resources and mental and emotional stabilization programs through collaborating with clinical experts- to enhance our services and continue building a strengthened community.

Additionally, we established an email address so that you can communicate with us from the convenience of your phone or tablet. Emails are checked daily and we'd love to hear from you.