Monthly Meeting - 6:30 p.m.
September 3, 2014
I. Call to Order/Roll Call
II. Public Comment
III. Approval of Past Meeting Minutes
DRAFT August 6, 2014 Meeting Minutes
V. Introduction of New RAC Members
VI. WMATA Customer Care Initiative
Customer Care Initiative Presentation
Customer Care Initiative Presentation Supplement
VII. WMATA New Electronic Payments Project (NEPP)
New Electronic Payments Project (NEPP) Presentation
VIII. Committee Reports
-Chair's Report to WMATA Board of Directors
-Program, Projects and Planning Committee
Action Item - Approval of 16th Street Bus Resolution
-Customer Service Committee
Action Item - Approval of Signage Recommendations
IX. Follow-up Items
X. Announcements
XI. Adjournment