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Riders' Advisory Council Meeting

November 4, 2009

I. Call to Order/Roll Call

II. Public Comment Period

Public Comment Form PDF Icon

III. Approval of Agenda

Meeting Agenda PDF Icon

IV. Approval of Past Meeting Minutes

October 7, 2009 Approved Minutes PDF Icon

October 20, 2009 Approved Special Meeting Minutes PDF Icon

V. Reports

A. Report by Chair

B. Report by Accessibility Advisory Committee

VI. New Business

A. SmarTrip Program Update

Cyndi Zieman, Office of SmarTrip, Metro

B. Council Bylaws Changes

Proposed Bylaws Revisions PDF Icon

C. Metro FY2011 Budget Development Process

VII. Old Business

A. Top Customer Service Complaints

B. Additional Discussion Items

VIII. Adjournment