Riders' Advisory Council Meeting
February 4, 2009
I. Call to Order/Roll Call
II. Public Comment Period
Riders' Advisory Council Public Comment Form
III. Approval of Agenda
February 4, 2009 Meeting Agenda
IV. Election of Riders' Advisory Council Officers for 2009
V. Approval of Past Meeting Minutes
September 3, 2008 Draft Meeting Minutes
October 1, 2008 Draft Meeting Minutes
November 5, 2008 Draft Meeting Minutes
December 3, 2008 Draft Meeting Minutes
January 7, 2009 Draft Meeting Minutes
VI. Metro FY2010 Budget Overview
Carol Kissal, Chief Financial Officer, WMATA
Presentation - Metro FY10 Expense Review
VII. Customer Service Delivery Standards
Gerald Francis, Dep. General Manager/Chief Operating Officer, WMATA
VIII. Member Orientation Planning Discussion
IX. New Business
X. Adjournment