For immediate release: February 20, 2019

Metro to restore more bus service at 5 p.m., expect normal service Thursday

Metro will upgrade bus service to its Moderate Snow Service Plan at 5 p.m. today, restoring service on dozens of routes that had not been operating earlier today under the “severe” snow service plan. Under the “moderate” plan, more bus routes are in service; however, pre-planned detours are in effect to keep buses off of hills, narrow roadways and other challenging areas in winter weather conditions.

Metro expects that the Moderate Snow Service Plan will remain in effect through the end of the day Wednesday. Customers should expect the restoration of normal bus service on Thursday morning. 

MetroAccess service for customers with disabilities will begin offering “outbound” service (i.e. trips from customers’ homes to other destinations) beginning at 7 p.m. today. Earlier, the service was providing “return home” trips only to prevent customers from becoming stranded away from their homes during the storm.

Metrorail will continue operating with trains every 12-minutes per line to allow for ongoing de-icing operations over the next several hours. The rail system will return to normal weekday service on Thursday. 

For updated information, customers are encouraged to check the Service Status page at before traveling, or sign up for MetroAlerts to receive updates for their bus or train via email or text message.