For immediate release: December 15, 2020

Metro advises customers of potential service impacts ahead of winter weather event

Metro is closely monitoring a winter storm that may impact travel conditions Wednesday. Based on the current forecast, Metrobus customers may experience delays or detours as outlined in Metro's "light snow plan," which adjusts service on a route-by-route basis, based on conditions, to keep buses off of steep hills, narrow roadways, and other challenging route segments during inclement weather. Customers can review planned detours in advance to see how their service may be affected by visiting If conditions require that a route be detoured, customers will be notified via MetroAlerts email and text messages.

Metrorail service is expected to operate on a regular weekday schedule, although scattered delays are possible as de-icer trains operate between passenger trains to keep the rails clear of snow and ice. 

MetroAccess expects to provide normal service for customers with disabilities; however, some trips may experience delays due to road conditions throughout the region.

Customers should allow additional travel time and use caution on platforms, escalators, parking lots and other areas that may be slippery. Additional service changes may be necessary based on weather and road conditions to ensure the safety of Metro customers and employees. Customers should sign up for MetroAlerts or check before traveling for updated service information.