CustomerService,OperationsandSafetyCommittee Agenda for December 15, 2005 at 9:00 AM

Action Items

 

Agenda

 

Minutes

 

Car Deployment Strategy Update - Improving Throughout With Fewer But Longer Trains

J. Hughes

Information Items

 

Re-Engineering Call Handling and Customer Complaint Processing

L. Agouridis

Rail Service Performance Update (to be provided at the meeting)

S. Feil

Information Items

 

Status & Tracking System for Implementing APTA Peer Review Recommendations

J. Hughes/J. Requa/S. Feil

 

Subsequent Customer Service, Operations and Safety Committee Agenda

 

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