Metrorail eAlerts help
This page contains tips and instructions on setting and modifying your Metrorail eAlerts subscription preferences. For general information on the system, see the introduction page and the limitations and liability page.
Below are instructions for setting and modifying subscriptions to Metrorail eAlerts:
1. Start a new subscription:
Proceed to the subscription form and:
1) Enter the e-mail address at which you wish to receive your alerts. This can be an account you access on any other e-mail capable device — a computer, cellular phone, pager or personal digital assistant. See determining your e-mail address on a portable device.
2) Enter the times of day and rail lines you wish to monitor. For example, you ride the Orange and Red lines to work in the morning and home again in the evening. On the form, opposite "Morning Peak" and "Evening Peak" time periods, click on the check boxes for the Orange and Red lines.
3) Submit the form by pressing the "submit" button. You'll be transferred to an acknowlegment screen confirming your submission.
Repeat this process for a second e-mail address if you wish to receive the same or different alerts at a second account as well.
2. Modify your subscriptions:
Return to the subscription form and enter your new time and line preferences and press submit. This will update your selections. Subscription preferences are stored by address. So if you receive alerts at multiple addresses you'll need to update your subscriptions for each address.
3. Unsubscribe:
Follow the unsubscribe instructions included on each eAlert message you receive. Or, visit the unsubscribe form and enter the e-mail address at which you wish to cancel your subscription. Note: Unsubscribing cancels all eAlerts sent to the address entered. To cancel only some of the alerts you receive, follow the instructions above for modifying your subscription preferences.
If you'd like to receive this information while on the go, see the notes below on determining your e-mail address on your cell phone or pager. Don't just assume that you cannot email these portable devices. Many people are surprised to learn that they can receive e-mail on the devices they carry every day.
Determining your e-mail address on a portable device. Almost all newer cell phones and pagers can receive e-mail. See the table below or consult your carrier directly.
Provider
What's my address?
For more information
AT&T Wireless
[10-digit phone number]@mobile.att.net
Example: 9055556543@mobile.att.netCingular
[10-digit phone number]@@mobile.mycingular.net
Example: 10digitnumber@mobile.mycingular.netMetrocall
[10-digit pager number]@page.metrocall.com
Example: 2125551212@page.metrocall.comNextel
[10-digit telephone number]@messaging.nextel.com Example: 7035551234@messaging.nextel.com
Sprint PCS
[10-digit phone number]@messaging.sprintpcs.com
Example: 8155551234@messaging.sprintpcs.comVerizon
[10-digit phone number]@vtext.com
Example: 5552223333@vtext.comT Mobile info
[10-digit phone number]@tmomail.net
Example: 123456789@tmomail.net
